HELP · 支持

神奇闹钟支持

Magic Alarm Support

联系我们 · Contact

如需帮助或报告问题，请发送邮件。

For help or to report an issue, email us.

建议附上 App 版本、iOS 版本、设备型号和复现步骤。请勿发送录音、朗诵文本或其他不必要的个人信息。

Please include the app version, iOS version, device model, and steps to reproduce. Do not send recordings, recitation transcripts, or other unnecessary personal information.

常见问题

如何结束正在响的闹钟？

闹钟响起后，请从系统提示进入 App，完整朗诵台词并达到所选难度要求的音量。轻度和中度完成朗诵即可；重度起床还需要再走20步。

为什么麦克风或识别不可用？

请在 iOS“设置”中确认神奇闹钟拥有麦克风与语音识别权限，然后回到 App 重试。语音识别只在你的 iPhone 上进行，声音不会上传到服务器。

20步为什么更新较慢？

确认已允许运动与健身权限，并随身携带 iPhone 正常走动。iOS 可能需要几秒钟更新步数；达到20步后挑战会结束。

进入 App 后声音为什么变小？

系统响铃和 App 内播放由 iOS 分别控制。进入 App 后，声音会跟随当前媒体音量，App 无法替你调整系统音量。

App 需要联网或账号吗？

不需要。当前版本无需账号或网络连接，不含广告或分析 SDK；所有台词和声音都随 App 安装。

如何删除本地数据？

你可以在 App 内编辑或删除闹钟。删除 App 会删除当前设备上的 App 本地数据；设备备份由你与 Apple 的备份设置管理。

Frequently Asked Questions

How do I stop a ringing alarm?

When the alarm rings, open Magic Alarm from the system alert and read the full line at the volume required for your selected difficulty. Light and Medium end after recitation; Heavy wake alarms also require 20 steps.

Why is the microphone or recognition unavailable?

In iOS Settings, confirm that Magic Alarm can use Microphone and Speech Recognition, then return to the app and retry. Speech recognition takes place only on your iPhone, and your voice is not uploaded to a server.

Why do the 20 steps update slowly?

Allow Motion & Fitness access and carry your iPhone while walking normally. iOS may take a few seconds to update the step count; the challenge ends after 20 steps.

Why does the sound get quieter after opening the app?

iOS controls system alarms and in-app playback separately. After you open the app, playback follows the current media volume, and Magic Alarm cannot adjust the system volume for you.

Does the app need an account or internet connection?

No. The current version requires no account or internet connection and includes no ads or analytics SDKs. All lines and voices are bundled with the app.

How do I delete local data?

You can edit or delete alarms in the app. Deleting the app removes its current local data from the device; device backups are managed by you and Apple through your backup settings.